© 2010 tuttifruitty.com™
TERMS & CONDITIONS
SALES
There is no minimum order requirement other than that orders must be in multiples of the units of sale indicated in the Price List.
PRICES
Prices are quoted in Pounds Sterling. We reserve the right to change prices without prior notice and to correct clerical omissions and errors on this web site.
PAYMENT
Payment should be made with the order and goods will be delivered after your payment has been processed. Our online order shopping basket form uses a secure connection. Online payments are processed through PayPal.
DELIVERY
Free UK Mainland Delivery
Orders are sent by Second Class Post, unless otherwise agreed, where an additional cost will apply. Every effort is made to maintain adequate stocks to facilitate the dispatch of goods. However, for items not in stock please allow 28 days for delivery. If for any reason we are unable to fulfil this promise we will contact you as soon as possible to give an estimated delivery date, at this point you are entitled to cancel your order, should you wish to.
Orders are sent by Second Class Post, unless otherwise agreed, where an additional cost will apply. Every effort is made to maintain adequate stocks to facilitate the dispatch of goods. However, for items not in stock please allow 28 days for delivery. If for any reason we are unable to fulfil this promise we will contact you as soon as possible to give an estimated delivery date, at this point you are entitled to cancel your order, should you wish to.
SUITABILITY AND SPECIFICATION OF THE GOODS
Tuttifruitty.com assumes that all goods ordered from them are suitable for the purpose for which they are required. Tuttifruitty.com is not required to enquire further from the purchaser as to the use which the purchaser wishes to put the goods. The purchaser acknowledges that the goods will be used only in accordance with the specific instructions included with the packaging of the goods and tuttifruitty.com will not be liable for any fault or defect caused as a result of the purchaser not following the specific instructions. All specifications, pictures, figures, colours, sizes and other descriptions of the goods are approximate, and should not be relied upon by the purchaser.
CANCELLATION OF ORDER
Should you wish to cancel an order which was placed online please contact us as soon as possible. You can e-mail us at customerservices@tuttifruitty.com If you wait until the goods are dispatched then you will be responsible for the cost of return postage. You may cancel your order up to 7 days after receipt of the product. A returned product should be in its original condition and in their original packaging with your purchase receipt. The original cost of the goods will be refunded to you within 30 days of cancellation.
CUSTOMER SERVICE AND SUPPORT
We are committed to providing the highest standard of customer service. If you have any problems with the service we offer or any queries regarding your order or any other matter, please e-mail us at customerservices@tuttifruitty.com
COMPLAINTS
Any complaints received will be dealt with immediately and we endeavour to solve any complaint within five working days.
Should you have any complaint please contact us by:
SECURITY POLICY
Our online order shopping basket form uses a secure connection. Online payments are processed through PayPal.
GUARANTEE
We guarantee that the goods will be free from any defects in workmanship or materials under normal use and service and will credit such products provided the goods complained of are returned, together with full particulars of the alleged defect.
We guarantee that the goods are fit for their intended use, as set out on this web site and you are required to check the precise purpose of each product before application. Therefore we do not accept responsibility if you or the consumer puts the goods to a use which is not intended. In the unlikely event that goods are received damaged or faulty, please return the product in the original packaging for a full refund (including return shipping) or replacement.
These terms will not affect your statutory rights as a consumer.